At Aarambh Consultants, we respect your privacy and are committed to protecting any personal and business-related data you provide. This policy outlines what information we collect, how we use and secure it, and describes your rights when you use our website or engage with our services.

1. Information We Collect

• Contact Data: When you reach out via contact form, WhatsApp link, email or phone — we may collect name, email address, phone number, company name, and business requirements.
• Service-Related Data: For services like GST filing, accounting, auditing or compliance — we may collect business-related data such as GSTIN, invoice details, financial records, where necessary to deliver the service.
• Website Usage Data: As you browse our site, we may collect non-personal data like IP address, browser type, visited pages and usage patterns (via cookies or analytics), to help us understand site usage and improve user experience.

2. How We Use Your Information

• To provide and manage services — accounting, GST compliance, audit support, consultations, and related tasks.
• To respond to inquiries, send confirmations, updates and service-related communications.
• For documentation, record-keeping and compliance with applicable laws and regulations.
• To analyse website usage and improve our services, tools and user experience.

3. Data Security & Protection

We implement appropriate technical and organizational measures to safeguard your personal and business data against unauthorized access, misuse or disclosure. This includes secure storage, restricted access controls and encryption as applicable. However, please note that no electronic transmission or storage method is 100% secure.

4. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. Data may be shared only under limited circumstances:

• When required by law or regulatory authorities (e.g. statutory filings, audits).
• With trusted service-providers or partners, but only when necessary to deliver agreed services — and after ensuring they maintain adequate data protection safeguards.
• With your explicit consent.

5. Cookies & Site Analytics

Our website may use cookies or similar technologies to collect usage information (e.g. pages visited, device/browser type). These cookies help improve site performance and user experience. Cookies do not collect sensitive personal data. You can disable cookies via your browser — though this may affect site functionality.

6. Data Retention

We retain personal and business data only for as long as needed to fulfil the purpose for which it was collected (e.g. service delivery, filings, audits), or where required by law. Once data is no longer needed, it will be securely deleted or anonymized — unless legal obligations mandate retention.

7. Your Rights

As a user or client, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or outdated data.
• Request deletion of your data (subject to legal/contractual obligations).
• Withdraw consent for future data processing (where applicable).

To exercise any of these rights, contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Each version will have an updated “Last updated” date. We recommend reviewing this page occasionally to stay informed.

9. Contact Information

If you have any questions, concerns or requests about your data or this Privacy Policy, please contact us:

Aarambh Consultants
Phone / WhatsApp: +91 9593311000 / +91 6363996396
Email: admin@aarambhconsultants.com
Address: SF Road, Tiffin by Sagar Building, Siliguri, West Bengal – 734405